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2-1-1 Provides Help in Oxford County

211 is a free, confidential information and helpline service for anyone looking for community and social resources close to home. you can reach the help you need via a call or online.

From basic needs like housing and food to support for seniors and children to responding in crisis situations, 211 is there.

The largest national database of community services and government programs in Canada, 211, plays a critical role in helping people navigate available resources. It also offers innovative solutions to community challenges and partners with governments to improve access to supports.

In most of the country, calls to 211 are answered 24/7 with interpretation available in more than 150 languages. You can reach the help you need by dialing 2-1-1 or visiting the 211 website to find your local helpline.

211 is the primary source of information for government and community-based, non-clinical health and social services. The service provides valuable information to governments and service providers about changing needs.

As a proud founding partner of 211 in Canada, United Way Centraide Canada and United Ways across the country, including United Way Oxford, provide funding and support for the program and have worked hard to ensure that its services are available from coast to coast to coast.

Visit 211Ontario.ca for more information. 

Who Does 211 Help?

211 is a valuable resource for everyone.

 Individuals

No matter who you are or where you live in Canada, 211 is there when you need to connect with community and government support programs and services.

Community Service Organizations

211 helps service providers get accurate information about their programs to people in communities across Canada. For example, frontline workers can use 211’s database to connect their clients to additional resources close to them.

Service Providers

211, which captures valuable information about the resources Canadians need and the supply of services in local communities, helps non-profits, governments, and others plan to ensure the support they provide meets changing demand.

211 Impact

During the 2024 year, we saw an increase in caller usage with 942 Oxford County residents reaching out to 211 for assistance.

Oxford County’s Top 5 Reasons for Calls:

Health
Housing
Information Services
Legal /Public Safety
Mental Health/Substance Use Disorders
Connect With Resources in Your Community

Dial 2-1-1 or visit 211.ca, 24 hours a day, 7 days a week.